Computers Always Under Warranty Computer Program

AMI will accept payments monthly, quarterly, semiannually or annually as the business requires, or AMI will accept payment in full for the entire commitment period if that benefits the business. See "How The Program Works" below.

Under other programs even during the warranty period it takes time, and often costs extra money, to remove, package and ship defective parts. One might say it doesn't cost that much, and we agree, depending on whether or not the person doing the box, pack and ship functions is making $10.00 per hour or $40.00 per hour. AMI can provide for scheduled pickup/drop off and on site services, as required.

The total cost of keeping computers on the desk of associates is sometimes a difficult number to accurately calculate. Initial hardware purchase price, interest charges, extended warranty costs, continued maintenance, out of warranty parts and labor costs, and disposal of obsolete systems are some of the cost categories that apply, and are areas in which AMI can help.

With the AMI "Always Under Warranty" program we have carefully integrated hardware offerings with service programs that maximize the cost savings.

Under this program service costs can be minimized by AMI's ability to simply repair a defective unit, or replace it. Customer IS staff costs may then be reduced by shifting more of the time spent on system repair to AMI.

Overall we believe the total cost of ownership, if the level of service we provide is given any weight at all, will be less under our program.

AMI tailors rates based on the customer's needs. Rates are calculated based on the following considerations:

If onsite service is required.
If the business's IS personnel do equipment repairs.
If scheduled onsite repair is permitted or required.
If weekly, or daily, equipment pickup and repair are acceptable alternatives to on-demand onsite service.
Some customers may only want depot parts replacement, and no other services.

Sending hi-tech products to the dump is now more problematic than ever due to environmental concerns. Under this program all units are simply returned to AMI.

Replace your equipment in an orderly manner. After the commitment period expires the equipment may be returned or may continue to be used. This is often helpful in situations where:

Commit to use and pay for computers from 12 to 48 months, or longer. You select the commitment period that is right for your business. Typical commitment periods are 24, 36 to 48 months, and we can provide for such other commitment periods as benefits the business.

In order to provide systems that are "Always Under Warranty" we do two primary things.

First, we retain ownership of the computer through a rental contract. This allows us to offer the many extra benefits listed above, specifically the option of simply swapping out a defective system.
Secondly, the business agrees to a commitment period (a minimum period to which the equipment will be kept and paid for). Commitment periods typically run 12 to 48 months.

Some companies interchange the terms "rent" and "lease". In our context we use the word "rent" to mean that we own the equipment, and the term "lease" to mean ownership passes to the customer at some point, typically either at the beginning of or at the end of the lease term.

If your business requires the business own the equipment we can provide for a "lease". Unfortunately, if the business owns the equipment then one of the major benefits of AMI owning the equipment is lost. That being AMI's option to replace a defective computer with another computer. In a lease situation the systems would be maintained in the same manner as in a standard warranty program. However, do call as we will be happy to work up a lease program.

American Micro Inc., was founded in 1991 as a company whose specific mission was to build and sell computers to businesses and schools. We continue this mission today.

During these past 15 years we have sold thousands of computers to Indiana businesss and colleges. And, more importantly have learned to keep costs down and learned how to work well with the business's IS personnel.

Located in West Terre Haute, Indiana, we are close to our customers making it easy for us to be at their locations as needed, and likewise easy and convenient for the customer's personnel to come to our location.

We give back, having donated computers to institutions and other causes in our region.

We have and continue to use personnel that have attended Indiana schools and colleges.

AMI also draws on the knowledge or our suppliers and their cost saving programs to further save money; indirectly saving the customer money too!

Our history, location, personnel and customer base make us uniquely suited to provide computers to Midwestern businesses and colleges.